Our Commitment to Transparency

1.1 Information We Collect

A. Information You Provide Directly

• Identity & Contact Data: full name, mailing address, email address, telephone number (mobile and/or landline), date of birth (if provided for travel eligibility purposes).
• Financial Data: credit or debit card number, billing address, and related payment information. Payment card data is processed by our third-party payment processor and is not stored on our servers.
• Subscription & Account Data: username, password, subscription tier, preferences, and account activity.
• Communication Data: content of support requests, chat transcripts, survey responses, and any other correspondence you submit to us.
• Consent Records: records of opt-in consent for marketing, SMS, and telephone communications, including timestamps and method of consent.

B. Information Collected Automatically

• Device & Technical Data: IP address, browser type and version, operating system, device identifiers, time zone, and referring URLs.
• Usage Data: pages viewed, links clicked, session duration, funnel step progression, and feature interactions.
• Cookie & Tracking Data: information collected via cookies, pixels, web beacons, and similar tracking technologies (see Section 1.6 and our Cookie Policy for full details).
• Meta Pixel / Advertising Data: behavioral data collected by the Meta (Facebook) Pixel installed on our pages to facilitate ad targeting and conversion measurement.

C. Information from Third Parties

• Lead & Affiliate Sources: if referred through a third-party partner, affiliate, or lead-generation platform, we may receive your name, contact information, and consent records from that source. We require all third-party lead sources to certify TCPA-compliant consent before transmitting data to us.
• Travel Providers: if you redeem travel benefits through our concierge service, our travel provider partners may share booking-related data with us.
• Payment Processors: our payment processor may share transaction confirmation and fraud-screening signals with us.

1.2 How We Use Your Information

• To process your subscription enrollment, billing, and renewals.
• To provide access to the Getaway Vault membership platform and concierge travel benefits.
• To send transactional communications (receipts, renewal notices, booking confirmations).
• To send promotional and marketing communications (with your consent, where required).
• To facilitate SMS and telephone outreach programs pursuant to your TCPA consent.
• To operate targeted advertising campaigns via Meta Pixel and other platforms.
• To detect, investigate, and prevent fraud, chargebacks, and unauthorized access.
• To comply with legal obligations, court orders, and regulatory requirements.
• To improve our Service through analytics, A/B testing, and user research.

1.3 Disclosure of Your Information

We do not sell your personal data. We may share it with:

• Service Providers: payment processors, CRM platforms, SMS delivery providers, email service providers, analytics vendors, and IT infrastructure providers who process data on our behalf under contractual confidentiality obligations.
• Travel Partners: third-party travel suppliers necessary to fulfill bookings and concierge requests you initiate.
• Advertising Platforms: Meta (Facebook), Google, and similar platforms for ad targeting and measurement using hashed or anonymized identifiers.
• Legal & Regulatory Bodies: as required by law, subpoena, or to protect the rights, property, or safety of the Company, our subscribers, or the public.
• Business Transfers: in connection with a merger, acquisition, or sale of substantially all assets, with notice provided to affected users.

1.4 Data Retention

We retain personal data for as long as your subscription is active and for a period thereafter as required by law or legitimate business purpose (typically 5–7 years for financial and consent records). You may request deletion of your personal data subject to legal retention requirements.

1.5 Your Rights

Depending on your jurisdiction, you may have the right to: access, correct, or delete your personal data; restrict or object to processing; data portability; and withdrawal of consent without affecting prior lawful processing. Nevada residents have the right to opt out of the sale of personal data (we do not sell personal data). California residents have rights under the CCPA/CPRA, including the right to know, delete, and correct.

1.6 Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies for session management, fraud prevention, analytics, and advertising. Please see our Cookie Policy (Section 6) for full details, including how to opt out.

1.7 Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a minor has submitted personal information, we will delete it promptly.

2.1 Acceptance of Terms

By accessing or using the Getaway Vault Service, completing the enrollment process, or clicking "I Agree," you agree to be bound by these Terms and Conditions ("Terms"), our Privacy Policy, and all other policies incorporated by reference. If you do not agree, do not enroll or use the Service.

2.2 Description of Service

Getaway Vault, a DBA of MV Marketing LLC ("Company"), provides a membership-based concierge travel service offering access to exclusive deals on cruises, resorts, vacation packages, flights, and related travel products through third-party travel partners. Membership is offered on a subscription basis as described in Section 2.3.

2.3 Subscription & Billing

• Free Trial: New members receive a 14-day free trial commencing on the date of enrollment. No charge is applied during the trial period.
• Auto-Renewal: Upon expiration of the free trial, your subscription automatically renews at $9.98 per month, billed to your payment method on file, until cancelled.
• Billing Cycle: Monthly billing occurs on the same calendar date as your trial conversion date.
• Price Changes: We reserve the right to modify subscription pricing upon 30 days' advance written notice to your registered email address.
• Failed Payments: If a payment fails, we will attempt to re-process the charge. Access may be suspended until payment is successfully collected.

2.4 Cancellation

You may cancel your subscription at any time prior to the next billing date as described in Section 7.6, How to Cancel. Cancellation takes effect at the end of the current billing period. Consistent with our No-Refund Policy (Section 7), charges already billed are non-refundable.

2.5 No-Refund Policy

All charges are final and non-refundable except as expressly required by applicable law. Initiating a chargeback without first contacting us for resolution is a material breach of these Terms and may result in immediate account termination and referral to collections. Please see our No-Refund Policy (Section 7) for full details.

2.6 Member Conduct & Prohibited Activities

You agree not to: (i) share membership credentials; (ii) access the Service through automated means; (iii) attempt to circumvent pricing or booking systems; (iv) engage in fraudulent booking activity; or (v) use the Service for any unlawful purpose. Violation of this Section may result in immediate termination without refund.

2.7 Third-Party Travel Providers

Travel products accessible through the Service are provided by independent third-party suppliers. The Company acts as a concierge intermediary and is not responsible for the acts or omissions of third-party travel providers. All bookings are subject to the terms, conditions, and availability of the applicable provider.

2.8 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL SUBSCRIPTION FEES PAID BY YOU IN THE SIX (6) MONTHS PRECEDING THE CLAIM. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY THEREOF.

2.9 Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

2.10 Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of your breach of these Terms or your use of the Service.

2.11 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict of law provisions. The venue for any non-arbitrable legal proceedings shall be Clark County, Nevada.

2.12 Arbitration & Class Action Waiver

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, except as prohibited by law. CLASS ACTION WAIVER: YOU AND THE COMPANY AGREE THAT EACH PARTY MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person's claims. You may opt out of arbitration within 30 days of first accepting these Terms by providing written notice with the subject line "Arbitration Opt-Out."

2.13 Modifications to Terms

The Company reserves the right to modify these Terms at any time. Material changes will be communicated via email to your registered address at least ten (10) days prior to the effective date of the change. Continued use of the Service after that date constitutes acceptance of the revised Terms.

2.14 Termination

The Company reserves the right to suspend or terminate your subscription at any time, with or without cause, upon notice. Grounds include violation of these Terms, fraudulent activity, chargebacks, or abusive conduct toward Company personnel. Upon termination, all licenses granted hereunder immediately cease.

3.1 No Guarantee of Availability

The travel packages, vacation deals, hotel rates and other benefits accessible through the Getaway Vault Service are subject to availability and capacity limits.

3.2 No Travel Agency Relationship

Getaway Vault operates as a membership-based concierge service and deal aggregation platform. Unless explicitly stated otherwise, the Company does not act as a licensed travel agent, tour operator, carrier, hotel, or any other travel supplier. The Company facilitates access to third-party travel benefits and does not assume responsibility for the acts, errors, omissions, representations, warranties, or defaults of any third-party travel supplier.

3.3 Third-Party Provider Disclaimer

Any and all travel services, accommodations, transportation, excursions, or other travel-related products accessed through the Getaway Vault platform are provided by independent third-party operators over whom the Company exercises no operational control. The Company expressly disclaims any liability for personal injury, property damage, loss of enjoyment, delays, cancellations, overbookings, or any other damages arising from or related to travel services provided by third parties.

3.4 Value & Savings Claims

Any references to savings, discounts, or value comparisons on the Service are based on the Company's comparison of member pricing to standard retail pricing at the time such comparisons were made. Actual savings will vary based on individual booking choices, timing, destination, and availability. The Company does not guarantee any specific level of savings.

3.5 No Professional Advice

Nothing on the Service constitutes legal, financial, health, safety, or travel advisory advice. Always conduct independent research, consult appropriate professionals, and review the terms of individual travel providers before making booking decisions. The Company assumes no responsibility for travel-related risks including but not limited to health risks, geopolitical events, natural disasters, or force majeure events.

3.6 External Links

The Service may contain links to third-party websites and resources. The Company does not endorse and is not responsible for the content, accuracy, or practices of any third-party site. Access to third-party sites is at your own risk.

4.1 Grant of License

Subject to your compliance with these Terms, MV Marketing LLC grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Getaway Vault Service solely for your personal, non-commercial use during your active subscription period.

4.2 License Restrictions

You shall not: (i) copy, modify, or create derivative works of the Service or its content; (ii) reverse engineer, decompile, or disassemble any software component of the Service; (iii) sublicense, sell, resell, transfer, or commercially exploit the Service or your membership; (iv) scrape, crawl, or systematically extract data from the Service; (v) use the Service in any manner that violates applicable law; or (vi) share login credentials with any third party.

4.3 Intellectual Property

All content on the Service, including but not limited to text, graphics, logos, trademarks, software, data compilations, and deal databases, is the exclusive property of MV Marketing LLC or its licensors and is protected by applicable intellectual property laws. Nothing herein grants you any ownership rights in Company IP.

4.4 User-Generated Content

If you submit reviews, feedback, or other content through the Service, you grant the Company a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, display, and distribute such content for business purposes. You represent that you own or have the right to submit such content.

4.5 Updates & Modifications

The Company reserves the right to modify, update, or discontinue any feature of the Service at any time without liability. Updates to any software components of the Service are covered by this EULA.

4.6 Termination of License

This license terminates automatically upon cancellation or termination of your subscription for any reason. Upon termination, you must immediately cease all use of the Service. Sections 4.2, 4.3, and all provisions that by their nature should survive shall remain in effect following termination.

5.1 Purpose

This Acceptable Use Policy ("AUP") governs your use of the Getaway Vault platform and membership benefits. It is designed to protect the integrity of the Service, other members, third-party travel partners, and the Company.

5.2 Permitted Use

The Service is provided solely for your personal, non-commercial use to browse, research, and book travel deals available to Getaway Vault members. You may access the Service using a single set of login credentials on devices you personally own or control.

5.3 Prohibited Uses

You may not use the Service to:

• Book travel on behalf of third parties for commercial resale or profit.
• Share, sell, transfer, or lease your membership access or login credentials.
• Submit false, fraudulent, or misleading booking requests or payment information.
• Initiate chargebacks or payment disputes without first attempting resolution through the Company's resolution process.
• Use automated tools (bots, scrapers, crawlers) to access or extract data from the Service.
• Interfere with or disrupt the integrity or performance of the Service or its infrastructure.
• Attempt unauthorized access to any portion of the Service, its systems, or other users' accounts.
• Upload or transmit malware, viruses, or malicious code of any kind.
• Engage in harassment, abusive, or threatening conduct toward Company personnel.
• Use the Service in any way that violates applicable local, state, national, or international law.

5.4 Enforcement

Violations of this AUP may result in immediate suspension or termination of your subscription without refund, referral to law enforcement authorities, and/or civil legal action to recover damages. The Company reserves the right to determine, in its sole discretion, what constitutes a violation of this AUP.

5.5 Reporting Violations

Reports of suspected misuse of the Service are reviewed seriously and investigated promptly.

6.1 What Are Cookies

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently, improve user experience, and provide information to site owners. Getaway Vault uses cookies and similar tracking technologies including pixels, web beacons, and local storage objects.

6.2 Types of Cookies We Use

• Strictly Necessary: Required for the Service to function (session management, authentication, security). Cannot be disabled.
• Performance & Analytics: Track how visitors interact with our Service to help us improve functionality. May include Google Analytics or similar services.
• Functional: Remember your preferences (language, saved searches) to provide a personalized experience.
• Advertising & Targeting: Used by the Meta (Facebook) Pixel and similar ad networks to deliver relevant ads based on your browsing behavior and to measure ad campaign performance.

6.3 Meta Pixel

We use the Meta Pixel, a code snippet provided by Meta Platforms, Inc., that tracks conversions from Facebook/Instagram ads, optimizes ad delivery, and builds audiences for future ad campaigns. The Meta Pixel may collect your IP address, browser type, pages visited, and actions taken on our site. This data is shared with Meta subject to their Data Policy. You can opt out of Meta's use of your data for ad targeting at facebook.com/settings.

6.4 Managing Cookies

You may control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Service. Most browsers allow you to: view and delete cookies; block cookies from specific sites; block all cookies; and be notified when a cookie is set.

6.5 Do Not Track

Our Service does not currently respond to browser "Do Not Track" signals. We will update this Policy if our practices change.

7.1 General No-Refund Rule

All subscription fees paid to Getaway Vault, a DBA of MV Marketing LLC, are non-refundable. Once a billing cycle has been charged, those funds will not be returned, whether or not you used the Service during that period, except as expressly required by applicable law.

7.2 Free Trial

Your subscription begins with a 14-day free trial. No charge is applied during this period. You may cancel at any time during the trial without charge. If you do not cancel before the trial period expires, your payment method on file will be automatically charged $9.98 for the first month, and on a recurring monthly basis thereafter until you cancel.

7.3 Cancellation Does Not Trigger a Refund

Cancelling your subscription stops future billing but does not entitle you to a refund of any amounts already charged. You retain access to the Service through the end of your current billing period following cancellation.

7.4 Chargebacks

Initiating a chargeback or payment dispute with your financial institution without first attempting resolution with the Company constitutes a material breach of these Terms. The Company reserves the right to dispute all chargebacks, provide consent and billing records to financial institutions, terminate your account immediately, and pursue collections and legal action for amounts owed plus fees.

7.5 Exceptions

Refunds may be issued only where: (i) expressly required by applicable consumer protection law in your jurisdiction; or (ii) approved by the Company in writing as a one-time accommodation at its sole discretion. Such exceptions do not create a general refund right or precedent for future requests.

7.6 How to Cancel

• Call 888-246-5265 during business hours.

Cancellations are effective immediately upon confirmation and take effect at the end of the current billing period.

8.1 Scope of Consent

By providing your telephone number (mobile or landline) during enrollment or at any point thereafter, and by checking the consent checkbox at checkout, you expressly consent to receive: (i) automated and prerecorded telemarketing calls; (ii) marketing and promotional SMS/MMS text messages; and (iii) informational and transactional communications, from Getaway Vault, a DBA of MV Marketing LLC, its agents, and affiliated marketing partners, to the number provided, under the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, and applicable state telemarketing laws.

8.2 Consent Not Required for Purchase

Your consent to receive telemarketing calls or text messages is entirely voluntary and is not a condition of purchasing or subscribing to the Getaway Vault Service. You may enroll and access all membership benefits without providing consent to marketing communications.

8.3 Message Frequency

Message frequency varies. You may receive up to 4–8 SMS/MMS messages per month related to deals, promotions, account updates, and concierge communications. Message and data rates may apply based on your carrier plan.

8.4 How to Opt Out

• SMS: Reply STOP to any text message to be immediately removed from our messaging list. You will receive one confirmation message.
• Calls: State "Do Not Call" during any live call.
• Email: Click the unsubscribe link in any marketing email.

8.5 Help

Reply HELP to any text message for assistance.

8.6 Supported Carriers

Supported carriers include AT&T, T-Mobile, Verizon, Sprint, Boost, MetroPCS, U.S. Cellular, and others. Carrier is not liable for delayed or undelivered messages.

8.7 Checkout Consent Language

The following disclosure appears at all enrollment and checkout pages:

8.8 Record-Keeping

The Company maintains records of all consent obtained through the checkout process, including: (i) timestamp of checkout; (ii) IP address of the subscriber at time of checkout; (iii) consent language presented; and (iv) subscriber's name and contact information. These records are retained for a minimum of five (5) years as required by applicable law and FTC guidance.

Opt out anytime: reply STOP to any text message. For subscription cancellation, see Section 7.6.

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— End of Getaway Vault Legal Compliance Document Suite —
Getaway Vault, a DBA of MV Marketing LLC  ·  Effective January 1, 2026